Our policies

Terms and Conditions

Last Updated: April 8, 2025

1. Introduction and Acceptance of Terms

Welcome to https://www.optimai.ai (the "Website"), owned and operated by Optimai.ai ("we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of the Website and its content.

By accessing or using this Website, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy, which are incorporated herein by reference. If you do not agree to all of these Terms, do not access or use the Website.

These Terms apply solely to your use of the Website. The provision of our consulting services is governed by separate agreements, including but not limited to a Master Service Agreement (MSA), Service Level Agreement (SLA), and Non-Disclosure Agreements (NDAs), which will be executed separately between Optimai.ai and its clients.

2. Provider Information / Legal Notice ("Impressum")

• Company Name: Optimai Global
• Legal Form: OÜ
• Registered Address: Harju maakond, Tallinn, Kesklinnalinnaosa, Tornimäe tn 3 // 5 // 7, 10145, Estonia
• Contact Email: legal@optimai.ai
• Company Registration Number: 16747592
• VAT Identification Number: EE102749285
• Managing Director / Representative: Mark Dille

3. Permitted Use and Restrictions

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these Terms for the purpose of obtaining information about our services and contacting us.  

You agree not to:

• Use the Website in any way that violates any applicable local, national, or international law or regulation.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm us or users of the Website.  
• Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website.
• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website, without our prior written consent.  
• Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.  
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.  
• Otherwise attempt to interfere with the proper working of the Website.  

4. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Optimai.ai, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.  

You may use the Website for your personal or internal business informational purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:  

• Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.  

You must not modify copies of any materials from this site or use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text. Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.  

The Optimai.ai name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Optimai.ai or its affiliates or licensors. You must not use such marks without our prior written permission.

5. Disclaimer: No Professional Advice

The content provided on this Website (including blog posts, articles, case studies, and general descriptions of services) is for general informational purposes only. It does not constitute technical, financial, legal, or specific consulting advice tailored to your situation. No client-consultant relationship is formed by your use of this Website or by initiating contact through it.

Reliance on any information provided on the Website is solely at your own risk. For specific advice related to your business needs, you must enter into a formal consulting engagement with us, governed by a signed Master Service Agreement and applicable Service Level Agreements.

6. Our Services

Optimai.ai provides consulting services in automation, custom development, business intelligence, and AI. The specific scope, deliverables, fees, timelines, confidentiality obligations, and other terms applicable to our consulting services will be detailed exclusively in separate written agreements (MSA, SLA, NDA) signed between you and Optimai.ai. Preliminary discussions and the exchange of NDAs may occur prior to signing an MSA/SLA, initiated following contact via this Website or other channels.

7. Links to Third-Party Websites

The Website may contain links to other sites and resources provided by third parties. These links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.  

8. Disclaimer of Warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER OPTIMAI.AI NOR ANY PERSON ASSOCIATED WITH OPTIMAI.AI MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.  

WITHOUT LIMITING THE FOREGOING, NEITHER OPTIMAI.AI NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE WEBSITE OR ITS CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.  

TO THE FULLEST EXTENT PROVIDED BY LAW, OPTIMAI.AI HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.  

9. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL OPTIMAI.AI, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.  

THIS LIMITATION OF LIABILITY DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. FURTHERMORE, THIS LIMITATION DOES NOT APPLY TO LIABILITY ARISING FROM OUR PROVISION OF PAID CONSULTING SERVICES, WHICH SHALL BE GOVERNED EXCLUSIVELY BY THE TERMS OF THE SEPARATELY SIGNED MASTER SERVICE AGREEMENT AND/OR SERVICE LEVEL AGREEMENT.  

10. Indemnification

You agree to defend, indemnify, and hold harmless Optimai.ai, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.  

11. Governing Law and Jurisdiction

All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of  without giving effect to any choice or conflict of law provision or rule.  

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the competent courts located in Tallinn, Estonia. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.  

12. Changes to the Terms  

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.  

13. Entire Agreement & Severability

These Terms, together with our Privacy Policy and Cookie Policy, constitute the sole and entire agreement between you and Optimai.ai regarding the use of the Website and supersede all prior understandings, agreements, representations, and warranties, both written and oral. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.  

14. Contact Information

For any questions about these Terms and Conditions, please contact us at:

• Email: legal@optimai.ai
• Registered Address: Harju maakond, Tallinn, Kesklinnalinnaosa, Tornimäe tn 3 // 5 // 7, 10145, Estonia

Privacy Policy

Last Updated: April 8, 2025

1. Introduction

Welcome to Optimai.ai (the "Website"). Optimai.ai ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website, including any information you may provide when you contact us through the Website.  

This policy is drafted in accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and relevant national data protection laws.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Data Controller  

The data controller responsible for your personal data is:

• Legal Company Name: Optimai Global OÜ
• Registered Address: Harju maakond, Tallinn, Kesklinnalinnaosa, Tornimäe tn 3 // 5 // 7, 10145, Estonia
• Contact Email for Privacy Matters: privacy@optimai.ai
• Company Registration Number: 16747592
• VAT Number: EE102749285

3. What Personal Data We Collect

We may collect and process the following types of personal data about you:

• Identity and Contact Data: Includes your first name, last name, email address, phone number, company name, and job title, but only if you voluntarily provide it to us, for example, by filling out a contact form or emailing us directly.
• Communication Data: Includes the content of your communications with us when you contact us via email or a website contact form, including any inquiries about our services or requests for information (like NDAs).
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website. This data is often collected automatically through cookies and server logs.  
• Usage Data: Includes information about how you use our Website, such as which pages you visit and how long you spend on them. This is typically collected via analytics tools.

We do not knowingly collect Sensitive Personal Data (e.g., race, ethnicity, religious beliefs, health data, biometric data) through this website. Please do not provide such information when contacting us via the website.

Our services are not intended for children, and we do not knowingly collect data relating to children under the age of 16.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• To Respond to Inquiries: To respond to your questions, requests for information (including about NDAs or our services), and other communications submitted via contact forms or email.
• To Operate and Improve Our Website: To administer the Website, ensure its security, analyze usage patterns (using aggregated or anonymized data where possible), troubleshoot issues, and improve the user experience.
• To Comply with Legal Obligations: To meet legal or regulatory requirements.
• To Initiate Business Relationship (Pre-Contractual): To take steps at your request prior to potentially entering into a contract (Master Service Agreement, SLA), such as discussing requirements or providing NDAs.

We do not use automated decision-making or profiling based solely on data collected via the website.

5. Legal Basis for Processing Your Personal Data

Under GDPR, we must have a valid legal basis for processing your data. We rely on the following bases:

• Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., submitting a contact form where consent language is clear, or consenting to non-essential cookies). You have the right to withdraw consent at any time.
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes:
  • Responding to inquiries you initiate.
  • Operating, maintaining, and securing our Website.
  • Analyzing website usage to improve our services (usually using aggregated/anonymized data).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Performance of a Contract (or steps prior to contract): While the main contracts (MSA, SLA) are signed via other methods than this website, processing your contact details and communications when you inquire about our services falls under taking steps at your request prior to entering into a contract.

6. Data Sharing and Disclosure

We respect your privacy and will not sell your personal data. We may share your personal data with the following categories of third parties only when necessary:

• IT Service Providers: Companies that provide website hosting, maintenance, security, and analytics services (see Cookie Policy).
• Professional Advisors: Lawyers, accountants, auditors, and insurers who provide consultancy, legal, insurance, and accounting services, where necessary.
• Regulatory Authorities: Law enforcement or other authorities if required by applicable law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We only permit them to process your personal data for specified purposes and in accordance with our instructions.  

International Transfers: If any of our service providers are based outside the European Economic Area (EEA), we will ensure that any transfer of your personal data is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other mechanisms permitted under GDPR.  

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.  

• Contact/Inquiry Data: Retained for the duration needed to resolve your inquiry, plus a reasonable period for follow-up or record-keeping, unless a business relationship ensues (then governed by client data retention policies) or longer retention is legally required.
• Technical/Usage Data: Often retained for shorter periods or anonymized, according to the policies of analytics providers or server log configurations.

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.  

8. Your Data Protection Rights (Under GDPR)

If you are within the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.  
• Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data where there is no compelling reason for us to keep processing it.  
• Right to Restrict Processing: Request suspension of the processing of your personal data in certain circumstances.
• Right to Data Portability: Request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format (applies to data processed based on consent or contract).  
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.  
• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority in your EU member state if you believe our processing infringes GDPR.  

To exercise any of these rights, please contact us at privacy@optimai.ai. We may need to request specific information from you to help us confirm your identity.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies (e.g., web beacons, pixels) to enhance user experience, analyze site traffic, and ensure security. Some cookies are essential for the website to function, while others (e.g., for analytics or marketing) require your consent.

For detailed information on the cookies we use, their purpose, and how you can manage your preferences (including withdrawing consent), please see our separate Cookie Policy.

10. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Measures include encryption, security certificates, and secure API with compliant systems.  

However, please remember that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  

11. Links to Other Websites

Our Website may contain links to other websites not operated or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.  

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.  

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your data protection rights, please contact us at:  

• Email: privacy@optimai.ai
• Postal Address: Harju maakond, Tallinn, Kesklinnalinnaosa, Tornimäe tn 3 // 5 // 7, 10145, Estonia

Cookie Policy

Last Updated: April 8, 2025

1. Introduction

This Cookie Policy explains how Optimai.ai ("we", "us", "our") uses cookies and similar tracking technologies (like pixels and web beacons) on our website https://www.optimai.ai (the "Website"). It explains what these technologies are, why we use them, and your rights to control our use of them.

This policy should be read together with our Privacy Policy, which provides more detail on how we process personal data.  

By using our Website and consenting via our cookie management tool, you agree to the use of cookies as described in this policy, except for those cookies categorised as "Strictly Necessary".

To manage your cookie settings, click here.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners.  

Cookies can be:

• Session cookies: These expire when you close your browser.‍
• Persistent cookies: These remain on your device for a set period or until you delete them.
• First-party cookies: Set by the website you are visiting (us).
• Third-party cookies: Set by a domain other than the one you are visiting (e.g., by analytics providers or advertisers).

We may also use similar technologies like pixels or web beacons, which are small graphic files that can track usage, often working in conjunction with cookies.

3. How We Use Cookies

We use cookies for several reasons:

• To make our Website function: Some cookies are essential for technical reasons for our Website to operate.
• To manage your consent: To remember your preferences regarding cookie consent.
• To analyze and improve our Website: To understand how visitors interact with our Website, allowing us to improve performance and user experience (e.g., counting visitors, identifying popular pages).
• To ensure security: To help identify and prevent security risks.

4. Types of Cookies and Technologies We Use

We classify the cookies and similar technologies used on our Website according to the categories presented in our cookie consent tool. You can manage your preferences for non-essential categories at any time via the tool. This policy also covers other similar technologies used on our site that store or access information on your device, such as local storage and tracking scripts provided by third parties.

(a) Strictly necessary (always active)

• Purpose: These technologies are essential for the basic functionality and security of our Website. They enable core features like page navigation, security checks, and remembering your cookie consent preferences. The Website cannot function properly without them.
• Consent: These do not require your consent but are active by default to ensure site operation.
• Technologies Used:
  • Name: _cfuvid
    • Provider: Cloudflare (Cloudflare Privacy Policy)
    • Purpose: Used by Cloudflare's security platform to identify and mitigate automated traffic (bots) and potential security threats, helping to protect our website and ensure its availability. Part of Cloudflare's Rate Limiting and Bot Management features.
    • Duration: Session.
  • Name: _facc
    • Provider: First-party
    • Purpose: Stores your preferences regarding the use of non-essential cookies and technologies on our site.
    • Duration: Persistent 6 months.

(b) Marketing

• Purpose: These cookies and technologies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. They may also be used by social media platforms integrated into the site.   ‍
• Consent: Requires your explicit consent via our cookie consent tool.‍
• Technologies Used:‍
  • Currently, we do not actively deploy cookies or tracking technologies solely for marketing or targeted advertising purposes. If this changes, details will be listed here.

(c) Personalization

• Purpose: These technologies allow the website to remember choices you make and provide enhanced, more personal features. They can also be used to enable specific functionalities you request, like saving progress on a form.
• Consent: Requires your explicit consent via our cookie consent tool.
• Technologies Used:
  • Technology/Name: Browser Local/Session Storage Keys:
    • __fillout_live_form_visitor_cache
    • __fillout_live_session_metadata_rgXNVLNfAAus_v2
    • __live_models_v1
    • Provider: Third-party (Fillout, Inc. - Fillout Privacy Policy)
    • Purpose: These keys are used by Fillout forms embedded on our site and stored in your browser (likely Local or Session Storage). They primarily enable the optional 'save progress' feature by storing form input, visitor information caches, and session metadata. This allows you to potentially resume completing longer forms later without losing your input before final submission. __live_models_v1 may relate to the underlying form structure or functionality provided by Fillout.
    • Duration: Check Fillout documentation or observe behavior in Developer Tools to confirm. Data is typically stored until the form is submitted or storage is manually cleared by you.

(d) Analytics

• Purpose: These technologies help us understand how our website performs, how visitors interact with the site, and whether there may be technical issues. They collect information about page visits, traffic sources, and user behaviour, usually in an aggregated or pseudonymous form, to help us improve the Website and our services.  

• Consent: Requires your explicit consent via our cookie consent tool.
• Technologies Used:
  • Name: _ga
    • Provider: Third-party (Google Analytics - Google Privacy Policy)
    • Purpose: Used by Google Analytics to distinguish unique users by assigning a randomly generated client identifier. It helps calculate visitor, session, and campaign data for site analysis reports.
    • Duration: 2 years.
  • Name: _ga_G-DV9VETZZDS
    • Provider: Third-party (Google Analytics - Google Privacy Policy)
    • Purpose: Used by Google Analytics 4 to persist session state and associate user and session data across page views for the specific GA4 property being used. The part after _ga_ is unique to your Measurement ID.
    • Duration: 2 years.
  • Technology/Name: [Pipedrive Web Visitors Tracking]
    • Provider: Third-party (Pipedrive - Pipedrive Privacy Policy)
    • Purpose: This script helps us understand website usage, particularly which organizations may be visiting our site based on IP address lookup and Browse activity (pages visited, time spent, referrer source).
    • Duration: Tracking data retention is subject to Pipedrive's policies and our CRM data retention practices. User consent choices are respected.

‍5. Third-Party Cookies

Some cookies may be placed on your device by third-party service providers, such as analytics services (e.g., Google Analytics). These third parties collect and use data according to their own privacy policies. We do not control the placement or use of these third-party cookies, although we provide information about them and require your consent for non-essential ones.

• Google Analytics: We use Google Analytics to understand website traffic. Google Analytics uses cookies to collect this data. For more information on how Google uses data, please visit Google's Privacy & Terms page. You can opt-out of Google Analytics using their browser add-on.
• Cloudflare: We use Cloudflare cookies to provide better performance and security for our visitors.
• Fillout: We use Fillout cookies to save progress on our forms.
• Pipedrive: We use Pipedrive tracking analytics to understand visitor information so that we can better serve our customers.

6. Your Choices and Managing Cookies

You have the right to decide whether to accept or reject non-essential cookies.

• Cookie Consent Tool: When you first visit our Website, you will see a cookie banner or tool allowing you to provide consent for different categories of non-essential cookies. You can change your preferences or withdraw your consent at any time via this link. Withdrawing consent is as easy as giving it.‍
• Browser Settings: Most web browsers allow some control over most cookies through the browser settings. You can set your browser to block cookies or to alert you when cookies are being sent to your device. However, if you block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our Website. Find out how to manage cookies on popular browsers:
  • Google Chrome  
  • Mozilla Firefox
  • Microsoft Edge  
  • Apple Safari
  • Opera

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.  

8. Contact Us

If you have any questions about our use of cookies, please contact us using the details provided in our Privacy Policy.

Impressum

Information provided pursuant to the Estonian Information Society Services Act and EU e-Commerce Directive (2000/31/EC)

1. Service Provider:

• Legal Company Name: Optimai Global OÜ
• Registered Address: Harju maakond, Tallinn, Kesklinnalinnaosa, Tornimäe tn 3 // 5 // 7, 10145, Estonia
• ‍Company Registration Number: 16747592

2. Contact Information:

• Email: legal@optimai.ai

3. Representation:

• Represented by: Mark Dille

4. VAT Identification Number:

• VAT ID No. / KMKR number: EE102749285

5. Online Dispute Resolution (ODR):

• The European Commission provides a platform for online dispute resolution (ODR), primarily for consumer disputes: https://ec.europa.eu/consumers/odr.
• Our email address can be found in the contact information above.

6. Participation in Alternative Dispute Resolution (ADR):

• We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board or other alternative dispute resolution entities. Our business operations are focused on business-to-business (B2B) transactions.